Support
Need help with NextTime™? Start here, or reach out directly below.
Contact Us
For any questions, issues, or feedback, email us at admin@cjbtec.com. We aim to respond within 1–2 business days.
How do I capture a moment?
Tap Capture in the bottom navigation, then either snap a photo (Pro subscribers get automatic AI venue detection, categorization, and summaries) or create a moment manually with your own details.
What's the difference between Free and Pro?
Free includes unlimited manual moments, browsing public community finds, the map view, and your profile. Pro adds AI-powered photo analysis, automatic summaries, and Quick Create — instantly creating a moment from your current location with AI-filled details.
How do I manage or cancel my subscription?
If you subscribed through the App Store, manage your subscription anytime via iOS Settings → [your name] → Subscriptions. If you subscribed through our website, use the Manage Subscription button on your Profile page, which opens our secure billing portal.
How do I delete my account or data?
Log in and go to your Profile, then scroll to the bottom and tap Delete Account. This permanently removes your account and all associated data. This action is irreversible — please proceed with caution. If you're unable to access your account, email admin@cjbtec.com and we'll process your deletion request promptly. See our Privacy Policy for details on what data we collect and how it's handled.
Something isn't working — what should I include in my report?
To help us resolve issues quickly, please include: what you were trying to do, what happened instead, your device model and iOS version, and a screenshot if possible.
Legal
Read our Terms and Conditions and Privacy Policy.